Message From MD December – 2020

Dear friends,

We are entering the last month of the year 2020. As the name suggests, this year brought an experience that is closest to real life. When we talk about 2020 as the worst year ever, we mean many entangled things: A pandemic. The death and economic destruction caused by the pandemic. The governmental mismanagement of the pandemic. The ways the pandemic has exposed the failures of our social system. The ways it has divorced us from routines we rely on and people we love and our delusion that the future is in our control.

The pandemic has challenged managers as never before, but one powerful leadership strategy is being taught and practiced across the world in this year is , Be kind. Great leadership is always an act of kindness.

Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind.” —Henry James

As the leader and owner of an organisation , I feel pressured and continued to be under pressure due to various experiences, and I go through these days. I continue to face unprecedented obstacles every day. It reflects in my words, deeds and even in my body language.

But on the other side, only a very few team members, feel strongly that their leader cares about their well-being. Practicing active, habitual kindness can really transform a workplace. A little reassurance, compassionate listening, a conscious effort to validate people’s fear and confusion all go a long way. Unfortunately, the notion of kindness in the form of the simplest words and gestures often gets lost when I am in a perpetual crisis management mode, struggling with bad cash flows, remote work technology, market woes, and a range of other frustrating disruptions.
While confronting these challenges requires time and unique skill sets, kindness does not. The value and rewards of kindness have been touted by leaders as legendary as Mahathma Gandhi. Now after nine moths after the lock down, I really understood that the pandemic is not a time for a stern, iron-fisted approach to leadership and management. The virus’s vast fallout demands a kinder, gentler approach. To infuse leadership with kindness and empathy, I would really appreciate all members to practice kindness as a matter of course to your subordinates.

I personally wish to hear some one really telling me,
“I hear you.” “Are you okay?, “What can I do to help you? “How are you managing these days? “I’m here for you”, “I know you’re doing the best you can” . Now I know how much you all wish to hear the same from me. But some thing not practiced can’t be preached. So it’s time for a change to forget the unwanted woes of 2020 and carry the kindness to heart for a lifetime. It’s time to prove that being kind is good for our own and team member’s mental health. And that translates to improved morale and high degree performance with more velocity, consistency and integrity. Let’s practice this December, for a great 2021 with improved kindness and utmost happiness.

Warm regards
Sunil Kumar
Founder & Managing Director